The Wisdom of the Garage

Public vs. Private.

This is a fiercely debated and complex issue that has a myriad of avenues to explore and a variety of micro and macro points to consider for in-depth analysis. Today, the focus will be centered on the latest example of this classic, everlasting battle of ideology and basic societal structure.

Speaking of putting ourselves into the right mindset…

Regarding ObamaCare, the people do have a fever of frustration and the only prescription appears to be increasingly less government.

The federal government, under President Obama, has had between 2-3 years to put together a website for his signature achievement…in the 21st century…in the year 2013.

Now, healthcare is recommended to be dealt with over the phone by the government.

Can’t imagine any problems or scams there. In a related story, Nigerian princes are discovered to be very happy this week.

Aside from fact that the policy of the law is unequivocally flawed, bad, unworkable, unsustainable and unfair, let’s focus on the website. Consider that Facebook (“thefacebook” back then) was digitally built by a group of college students (granted, from Harvard) that took user’s information and compiled a personal profile for them that was capable of being viewed, updated, shared and commented on by his or her friends with seemingly no limit on activity.

It worked.

Why?

Put simply, the founders and builders of “thefacebook” had the market incentive to create the best product because of the competitive landscape in social networks. They had to be the best for survival’s sake. Therefore, the company had to recruit the best talent with the skill-set to continually innovate and improve their product for the public and, most importantly, their voluntary members. Money had to be allocated prudently and the business decisions required great intelligence and foresight.

In the private marketplace, you have to be the best or you will very likely fail and go out of business. For many, that is the bottom line and the daily reality.

Conversely, in government, there is no such marketplace. Money is provided, which is usually bloated beyond belief. Correction: The public’s/our money is provided to the government contractors and is bloated beyond belief. Even still, the transaction is done so through a maze of red tape and is absent any competitor, let alone several. The public sector is not conducive to consistently producing high quality and innovation influenced by a variety of critical market incentives, pressures and rewards.

“Our team is bringing in some of the best and brightest from both inside and outside government to scrub in with the team and help improve HealthCare.gov.” As reported yesterday by Washington Post columnist Ezra Klein, the aforementioned statement was a weekend notice from the Department of Health and Human Services.

The obvious question: Why weren’t the best and brightest brought in in the first place?

The obvious answer: The best and brightest don’t work in the government.

Silicon Valley is the hub of technological genius in the United States and even around the world. This is one of the places where the best and brightest work. Freedom to imagine is coupled with personal responsibility and monetary limitations, which creates the atmosphere for ingenuity and potentially terrific outcomes. Contemplate how many successful start-ups and society-altering companies were born in garages (Apple, HP) and small offices just outside San Francisco.

People in a garage with nothing more than a crazy, outlandish dream and a little business savvy have established a better and a more cognitive environment than the hundreds of millions of dollars the federal government doled out for the new healthcare.gov website that had years to be constructed.

If Apple or Google had premiered like this, there would be no Apple or Google today.

Actually, that’s not true.

Apple and Google never would have concocted, put together and premiered such an unworkable and fiscally unsustainable disaster for the public.

That’s the lesson from the best and the brightest.

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Posted on October 22, 2013, in Uncategorized and tagged , , , , , , , , , , , , , , , , , , . Bookmark the permalink. Leave a comment.

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